Thank you for visiting and shopping at Odeem.ae. Following are the terms and conditions that constitute our shipping policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Odeem.ae is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
In the event that the customer decline delivery for any reason, or if the customer is unavailable or unable to accept the package despite the courier company's reasonable attempts, the item will be sent back to Odeem. In such cases, the customer will be responsible for covering the unpaid duties, taxes, and any extra shipping expenses.
Odeem.ae is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship exotic handbags outside of the United Arab Emirates. Calf Skin hand bags can be shipped internationally.